An Overview of ServiceNow Certifications

A Full Breakdown of ServiceNow Certifications


Edison & BLack Logo
Insights Now 23rd December 2022

what is servicenow

ServiceNow Certifications

ServiceNow offers a range of certifications that are designed to help individuals build their skills and knowledge of the platform. These certifications are organized into four levels:

1. ServiceNow Certified System Administrator: This certification is designed for individuals who have a basic understanding of ServiceNow and are responsible for the day-to-day administration and configuration of the platform.

2. ServiceNow Certified Implementation Specialist: This certification is aimed at professionals who are involved in the implementation and deployment of ServiceNow in an organization. It covers the key concepts and processes involved in implementing the platform.

3. ServiceNow Certified Application Developer: This certification is intended for individuals who are responsible for developing custom applications and integrations with ServiceNow. It covers the key concepts and tools used in the development process.

4. ServiceNow Certified Platform Developer: This certification is intended for experienced developers who are looking to build their skills in developing and extending the ServiceNow platform. It covers advanced topics such as platform architecture and performance optimization.

In addition to these core certifications, ServiceNow also offers specialized certifications in areas such as IT service management, customer service management, and security operations. These certifications are designed to help individuals build their expertise in specific areas of the platform.

What ServiceNow Certifications are the Best to Have?

The ServiceNow Certified System Administrator certification is generally considered to be a good starting point for those who are looking to build their skills and knowledge of the platform.

This certification covers the key concepts and features of ServiceNow, including administration, configuration, and basic application development. It is designed for individuals who are responsible for the day-to-day management of ServiceNow in their organization.

In addition to the System Administrator certification, the ServiceNow Certified Implementation Specialist certification is also commonly sought after by organizations. This certification covers the key concepts and processes involved in implementing ServiceNow, and is aimed at professionals who are involved in deploying the platform in an organization.

Overall, the most in-demand ServiceNow certifications are likely to be those that are relevant to the specific needs of an organization and the roles and responsibilities of the individuals working with the platform. It is always a good idea to research the available certifications and consider which ones would be the most beneficial for your career goals.

The Highest ServiceNow Certification

The ServiceNow Certified Master Architect certification is the highest level of certification offered by ServiceNow. It is intended for experienced professionals who have a deep understanding of the ServiceNow platform and have demonstrated expertise in designing and implementing complex solutions.

To earn the Certified Master Architect certification, individuals must have at least five years of experience working with ServiceNow and must have already earned the Certified System Administrator, Certified Implementation Specialist, and Certified Application Developer certifications.

In addition to these requirements, individuals must also pass a rigorous exam that covers advanced topics such as platform architecture, performance optimization, and solution design. The exam is designed to test the individual's knowledge and skills in applying the ServiceNow platform to real-world scenarios.

Individuals who earn the Certified Master Architect certification are considered to be among the most knowledgeable and experienced professionals in the ServiceNow ecosystem. This certification is a valuable asset for professionals looking to advance their careers and demonstrate their expertise in the field.

The Value of ServiceNow Certification

One of the key ways that individuals can build their skills and knowledge of the ServiceNow platform is by earning certifications. ServiceNow offers a range of certifications that are designed to help professionals develop their expertise in different areas of the platform, from administration and implementation to application development and platform architecture. But what is the value of these certifications, and why should professionals consider earning them? Here are just a few reasons why ServiceNow certifications can be valuable for your career:

1.They demonstrate your knowledge and expertise: ServiceNow certifications are recognized as a mark of proficiency in the field. By earning a certification, you are able to demonstrate to potential employers and clients that you have the skills and knowledge to work effectively with the ServiceNow platform.

2.They can help you stand out in a crowded job market: The demand for ServiceNow talent is only growing, and competition for jobs and opportunities can be fierce. By earning a ServiceNow certification, you can differentiate yourself from other candidates and show that you are serious about your career in the field.

3. They can open up new job opportunities: Many organizations are looking for professionals who are certified in ServiceNow. Earning a certification can make you a more attractive candidate for job opportunities that require expertise in the platform.

4. They can improve your earning potential: ServiceNow certifications can help you command a higher salary in the job market. According to recent surveys, certified professionals in the field earn significantly more than those who are not certified.

In conclusion, ServiceNow certifications can be a valuable investment for professionals looking to build their skills and advance their careers in the field. Whether you are just starting out or are a seasoned professional, earning a ServiceNow certification can help you stand out in the job market and improve your earning potential.

Get in Touch


Send An Email Connect With Us