How to Become a Certified ServiceNow Consultant

A Step-by-Step Guide to Getting ServiceNow Certified


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Mia Fischer 19th June 2022

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ServiceNow is an enterprise software platform that streamlines IT services. The platform focuses on improving customer experience and operational efficiency through automation and integration. In this blog post, you will learn about the different certification options available with ServiceNow, what each certification looks like, and how you can become certified.

Edison & Black is a leader in sourcing certified candidates as a top ServiceNow staffing agency helping clients find qualified certified ITSM talent.

ServiceNow is one one of the leading software solutions for IT service management (ITSM). Once you understand the basics of ITSM, you can begin to explore certifications that will advance your career. There are many different ways to certify your skills as an IT professional. With so many certification options available and so many variations in those certifications, it’s easy to get confused about what is right for you and which certification will lead to a better future career. There are several certifications available for professionals working with ServiceNow software. In this blog post, we’ll look at some of the benefits of each level of certification, some tips on how to prepare for them and details on what they involve. Whether you are new to ServiceNow as an organization or just new to its implementation at your company, taking a certification exam can help you demonstrate knowledge and proficiency in using their products.

What are the ServiceNow certifications?

ServiceNow Certified Professional (SCP): This certification is aimed at technical and non-technical IT professionals. The exam tests your knowledge of the entire ServiceNow platform, including configuration, development, and operation. If you can pass this exam, you have a firm grasp of the platform’s capabilities and limitations. Passing this certification is a significant achievement and will put you in high demand in the IT industry. - ServiceNow Platform Certified Professional (SCP): This certification is intended for IT professionals who are experienced in the development and administration of ServiceNow applications. The exam tests your knowledge of the best practices and configuration guidelines for building and managing applications on the ServiceNow platform. This is a highly specialized certification, so you’re not likely to see many job postings for it. - ServiceNow Integration Certification: This certification is for IT professionals who are responsible for building and maintaining integrations between ServiceNow and other enterprise software platforms. The exam tests your skills in designing, building, and configuring integrations between ServiceNow and other software platforms. - ServiceNow User Certification: This certification is for IT professionals who are responsible for managing users and permissions within the ServiceNow platform. The exam tests your knowledge of how to manage users and their permissions, roles, and security profiles within ServiceNow.

How to become certified in ServiceNow?

If you’re interested in becoming certified in ServiceNow, you’ll need to sign up for one of the certification programs. There are three ways to do this: - Sign up for the free training program: ServiceNow makes its training materials available to the public, so you can get a good sense of the exam without having to pay anything. - Use your employee benefits: Many companies that use ServiceNow will offer their employees the chance to become certified. - Take a training course: If you don’t have access to your company’s certification program or training materials, you can take a training course. You can find training courses online, but be sure to do your research to make sure the course is legitimate and that it will help you pass the certification exam.

What are the different ServiceNow certifications?

The different ServiceNow certifications fall into three categories: - - The ServiceNow Certified Professional exam is for those who have a few years’ experience in IT and are looking to advance to more senior roles within their organization. This exam is designed for those who want to demonstrate proficiency in using the platform and capabilities with ServiceNow. This certification is available in several languages, making it accessible to a wider audience. - The ServiceNow Certified Developer exam is aimed at those who have several years of experience in the software development industry, but have not yet gained certification in ServiceNow. The exam is available in the same languages as the ServiceNow Certified Professional exam. This certification is for experts who want to show their proficiency in working with ServiceNow in a development capacity. - The Associate Certified Service Professional exam is aimed at those who are responsible for providing service and support within their organization using ServiceNow. This certification is available in the same languages as the ServiceNow Certified Professional exam. This certification is for technical assistants who want to demonstrate their proficiency and knowledge when working with ServiceNow..

Benefits of ServiceNow Certifications

There are many benefits associated with obtaining one of the ServiceNow certifications, including - - Professional credibility - One of the most obvious benefits of all certification is professional credibility. Having a certification demonstrates your expertise in the field and can help you stand out from your peers, particularly if you are looking for a new job. - Increased earning potential - Earning one of the ServiceNow certifications can lead to a higher salary. According-to-govt-job-site, the average salary for a ServiceNow Administrator is between $75,000 and $90,000 per year. - Knowledge - Learning about different technologies and implementing them within your organization is an excellent way to grow your knowledge base. Understanding the different capabilities of ServiceNow can help you to make more informed decisions about the best way to proceed with your projects and the appropriate level of service to provide your customers. - Better team performance - When you have a good understanding of how ServiceNow works, you can perform your job more effectively. This means you can get more done in a shorter amount of time, which can help your team perform better. - New job opportunities - If you are looking for a new job, having a certification can help you to land that position. More and more companies are looking for candidates with the right certifications. Having the right certifications is particularly important if you are looking for a senior role in the industry.

How to Prepare for ServiceNow Certification Exams

As with any certification exam, there are a few things you can do to prepare for the exam and improve your chances of passing. - Pick a certification path - The first thing you need to do is decide on which certification path is best for you. You can then use the information in this article to help you decide which certification is a good fit for you. - Study the exam objectives - Once you have decided on the certification you want to earn, the next step is to study the exam objectives. Doing this will help you to identify which areas of the exam you need to focus on and provide you with a study plan you can use to prepare for the exam. - Get hands-on experience - While studying the exam objectives is a good start, it’s important to also get hands-on experience using the product. This will help you to more fully understand how ServiceNow works, which will allow you to build a better knowledge base and make the most of your study time. - Take mock exams - Mock exams are an excellent way to help you prepare for the certification exam. They allow you to experience what the exam will be like, so you can identify any weak areas of your knowledge and focus on them. They also give you confidence, which will help you to perform better when exam day comes. - Stay focused and motivated - Studying for certification exams can be challenging, but you can make the process easier for yourself by staying focused and motivated. Finding the right study plan and keeping yourself on track will help you to succeed. - Stay healthy and hydrated - It’s important to stay healthy and hydrated when studying for long periods of time. Doing this will help you to avoid getting sick and will help you to keep your energy levels up.

ServiceNow Certified Developer Exam (SCDE)

The CSA certified system administrator is for anyone who wants to demonstrate their proficiency in working with ServiceNow in a development capacity. This exam is designed for those who have several years of experience in the software development industry, but have not yet gained certification in ServiceNow. It is likely that you will need to build custom functionality using the ServiceNow platform to meet the specific needs of your organization. This certification is available in the same languages as the SCM certification. In order to earn the certification, you will need to pass the SCDE exam. The exam consists of 60 multiple choice questions. You have 90 minutes to complete the exam and you cannot use any outside sources while taking the exam. The exam costs $250 to take and is proctored by a third-party service. You will need to provide government identification and an email address when you sign up for the exam.

Associate Certified Service Professional Exam (ASSP)

The ASSP exam is for those who are responsible for providing service and support within their organization using ServiceNow. This certification is available in the same languages as the SCM certification and is designed for technical assistants who want to demonstrate their proficiency and knowledge when working with ServiceNow. In order to earn the certification, you first need to pass the ASSP exam. The exam consists of 60 multiple choice questions. You have 90 minutes to complete the exam and you cannot use any outside sources while taking the exam. The exam costs $250 to take and is proctored by a third-party service. You will need to provide government identification and an email address when you sign up for the exam. To prepare for the ASSP exam, you will need to study the same concepts as you would for the SCM exam. The exam is designed to test your knowledge of the ServiceNow platform and its capabilities.

In Closing

The most important thing to remember when considering your certification options is that it’s never too early to start preparing for them. You should start familiarizing yourself with the exam objectives as soon as you know you will be taking a certification exam. This way you can make sure you have enough time to adequately prepare and don’t feel the pressure to cram at the last minute. The field of IT is always changing, and there is always something new to learn. If you want to stay relevant in your field and command a higher salary, you should make a habit of continuing your education. One of the best ways to do this is by becoming certified in ServiceNow. The ServiceNow platform is an extremely powerful tool that has the potential to transform how your organization conducts business. This certification program is open to all skill levels, so it’s never too early to start preparing for it.

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